Order Processing

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• Once processed, you will receive a confirmation email with tracking details.

Shipping Time

• Orders will be delivered within 7 business days from the date of dispatch.

• Delivery times may vary depending on your location and courier service.

Shipping Charges

• Shipping charges, if applicable, will be calculated at checkout.

• Free shipping may be available for specific orders or promotions.

Tracking & Delivery

• A tracking number will be provided once the order is shipped.

• Customers are responsible for providing the correct shipping address. We are not liable for orders delivered to incorrect addresses.

Delays & Issues

• We strive to ensure timely delivery, but unforeseen delays due to weather, holidays, or courier issues may occur.

• If your order is delayed beyond the estimated delivery time, please contact our support team.

Damaged or Lost Packages

• If your order arrives damaged, please contact us within 48 hours with photos of the damage.

• Lost or undelivered packages due to courier errors will be investigated, and exchange or refunds may be offered where applicable.

For any shipping-related queries, please contact our customer support team.

Email: customercare@galioindia.com | Call: +91 7290062021